Incidentally it becomes the first fully digitalized branch thus creating history in Sri Lanka’s
The Bank is launching express banking simultaneously to allow customers to experience how its digitalisation initiatives will streamline and simplify their financial affairs by offering speed and convenience.
Initially, customers visiting the Digital Center will have Bank staff on hand to assist them to navigate express banking on electronic devices provided by the bank until they feel comfortable to conduct transactions without assistance.
The launch of this Digital Center marks a quantum leap for the bank in its leadership to become the most digitalised bank by the year 2020, to unlock the benefits of digitalisation for its customers.
Explaining the benefits of the new digitalized bank, N. Vasantha Kumar, CEO/ General Manager added: “Customers stepping into this branch can enjoy the benefits of express banking to learn how they can conduct transactions in real time right from the moment of opening an account Instant access to e-statements, SMS alerts, debit cards, cash deposit and withdraw, Fund transfers, bill payment via Mobile, Internet banking and Kiosk machines and a variety of other beneficial services to enhance convenience.”
The digitalisation programme once fully operational will offer customers the opportunity of transacting with their bank 24 hours of the day in a fast, convenient, accurate and economical manner.
By becoming the most digitalized bank in Sri Lanka, People’s Bank will have the bandwidth to ensure universal access for all thereby achieving total financial inclusion.